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SnapSync Sports LLC

Terms of Service

Last Updated: November 11, 2026

Welcome to SnapSync Sports! These Terms of Service ("Terms") govern your access to and use of the website snapsyncsports.com, the SnapSync portal, and our video processing services (collectively, the "Service") operated by SnapSync Sports LLC, a Washington State limited liability company ("SnapSync," "we," "us," or "our").

By creating an account, uploading video, or purchasing a subscription, you agree to these Terms on behalf of yourself and the school, team, or youth sports organization you represent ("Program").

1. Account Registration & Coaching Staff Access

  • Authorized Users: You must be at least 18 years old and authorized by your Program to register an account and upload game film.
  • Coaching Staff Seat Limits: Each individual team subscription includes access for up to 20 coaching staff users. Account credentials may not be shared publicly or distributed to unauthorized third parties.
  • Program Privacy: Your uploaded film and cut playlists are private to your assigned coaching staff. SnapSync does not make your game film public or share it with opposing programs.

2. Your Video Content, Processing & Model Improvement

  • You Own Your Film: You and your Program retain 100% ownership and copyright over all raw video files and cut clips you upload ("Customer Content").
  • Processing License: By uploading video, you grant SnapSync a limited, non-exclusive license to store, transcode, analyze, slice, and sync your footage to deliver the Service to your coaching staff.
  • Internal Model Improvement & Opt-Out: Unless your Program opts out, you grant SnapSync a non-exclusive, royalty-free license to use internal video segments and event metadata (such as snap timestamps, play boundaries, and camera sync offsets) solely to train, test, and improve SnapSync's proprietary sports recognition models. We never sell your footage, never share your raw film with third-party AI vendors, and never display your clips publicly without separate written consent. If your school or organization requires an opt-out from model training, email info@snapsyncsports.com with your program name and we will disable training access for your account.
  • Consent & Filming Rights: You represent that you have the necessary permissions from your school, league, or event organizers to record and upload the footage, including compliance with any applicable youth sports filming policies.

3. Video Storage, Retention, and Archiving

Storage duration depends on the plan you select:

  • Cut & Export Plan: Uploaded raw files and cut play clips remain active in the portal for 14 days following upload so you can review and download your .zip archive. After 14 days, files are scheduled for deletion or archive removal.
  • Full Season + Media Viewer Plan & Program Bundles: Cut clips and media viewer access remain active for 12 months from the date of upload. After 12 months, footage is moved to long-term archive storage. Retrieval from archive may require advance notice and an archive restoration fee of $15 per game.
  • Backup Responsibility: SnapSync is a film-processing and viewing tool, not a permanent disaster-recovery vault. We strongly recommend downloading and keeping local backups of your exported .zip play files.

4. Acceptable Use & Fair-Use Limits

  • Game Film Only: The Service is built for sports game and practice footage. You agree not to upload unlawful, offensive, non-sports, or copyrighted broadcast television content you do not have rights to use.
  • Fair-Use Game Caps: Standard single-team seasonal plans cover up to 15 games per team per 12-month period (up to 4 camera angles per game). If your Program needs higher volume for tournament travel or multi-squad play, contact us at info@snapsyncsports.com for custom volume pricing.

5. Fees, Founding Pricing, and Refunds

  • Billing: Subscription fees are billed upfront per season (12-month term) or per annual bundle.
  • Founding Program Pricing: Promotional launch rates apply to your initial subscription term (and any guaranteed renewal window stated at checkout).
  • Refunds: If SnapSync fails to process your first uploaded game due to a technical issue on our end that we cannot resolve, contact us within 14 days of purchase for a full refund. Once a game has been successfully processed, seasonal fees are non-refundable.

6. AI Processing & Service Disclaimers

  • Automated Detection: SnapSync uses automated computer vision models to detect plays and sync camera angles. While we strive for high accuracy, automated cuts may occasionally miss a snap, include pre-snap movement, or require minor manual trimming inside the portal editor.
  • "As-Is" Service: To the fullest extent permitted by law, the Service is provided "as is" without warranties of uninterrupted uptime or error-free detection.

7. Limitation of Liability

To the maximum extent permitted by Washington law, SnapSync Sports LLC shall not be liable for any indirect, incidental, consequential, or lost-data damages arising from your use of the Service. Our total cumulative liability for any claim related to the Service shall not exceed the amount you paid to SnapSync in the 12 months preceding the claim.

8. Governing Law & Contact

These Terms are governed by the laws of the State of Washington, without regard to conflict-of-law principles. Any disputes shall be resolved in the state or federal courts located in Snohomish County, Washington.

Questions about these Terms? Contact us at info@snapsyncsports.com.